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Frequently Asked Questions

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Frequently Asked Questions

Find answers to the most frequently asked questions here

You can find suitable venues by filtering by city, capacity, and event type from the Venues page. Discover venues that exactly meet your needs with detailed search options. You can also see nearby venues on the map.

Submit a quote request from the venue page or Get Quote form. A request is not a confirmed booking. The venue or supplier confirms availability. Choosing a date alone does not confirm a booking.

You can make secure payments with credit card, debit card, or wire transfer/EFT. All transactions are protected with 256-bit SSL encryption. Your payment security is our priority. Installment options are also available.

You can start receiving reservations immediately by registering and adding your venue information. Reach thousands of potential customers with your venue and grow your business. Easily manage your reservations with our professional panel.

You can register as a supplier and reach thousands of customers with your services. Add your services such as catering, decoration, sound system to the platform. Introduce yourself to your customers with a detailed profile page.

We are happy to help you with live support on weekdays from 09:00 to 18:00. For emergencies, our 24/7 email support is available. You can reach us from our contact page.

Cancellation terms are in each contract and vary by service and timing.

Your personal data is protected under KVKK. Your data is always safe with 256-bit SSL encryption and our secure servers. You can review our privacy policy in detail.

You can rate the venue and service after your event is completed. Help other users with the rating and comment system. Your reviews contribute to improving venue quality.

We regularly offer special campaigns and discounts. Subscribe to our email newsletter to stay informed about opportunities. Exclusive discount codes for members are also shared periodically.

Submit your event details through our Get Quote form. Getting a quote is free.

Bookings are arranged through the quote and contract flow with EGTE Organization Ltd. Online card payment on the platform is not active yet; payment terms are agreed directly in your offer.

Corporate events, conferences, gala dinners, product launches, seminars, workshops, congresses, and private events across Istanbul and Turkey.

Listed venues on the platform today are in Istanbul. Event production in other cities is EGTEVENT operations, not a listed-venue inventory there.

Payment terms are agreed in the offer. Online card payment is being prepared with Stripe; when it is live, card details will be handled by Stripe and will never reach us.

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